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Support



Support is an issue all web site owners should be concerned with. At REALESTATEWEBTEMPLATES, we have instituted a 4 tier support approach for our customers.They include the following:

1. Demos
We have created demos for virtually everything that can be done with RealEstateWebtemplates. These step-by-step tutorials walk you through dozens of features as if you were in charge of the mouse.

2. Faqs
Our in-depth FAQ application has been built with intentions of solving any issue that may arise. It's easy to navigate and we believe you'll find it to be a helpful tool while building your web site. For the fastest resolution to your support inquiry, it's recommended you begin with the FAQs as you will most likely find your answer within seconds.

3. Support Tickets
Our support ticket system is extremely easy to use. After you log-in to your account, simply click the support icon from the top navigation and fill out your ticket. A response will be made by a RealEstateWebtemplates support technician within 1 business day. You will be contacted via email that an update to your ticket has been posted at which time you can continue dialogue with your issue or simply close your ticket after your issue has been resolved.

4. Live Toll-FREE Support
For those support inquiries that need extra attention, we invite you to contact one of our friendly support technicians.

Our Live Customer Support is open and available at the following times and phone number:

Toll-Free: 1-866-302-3773
Monday - Friday, 9am-5pm EST ONLY

 


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